Seen.io

Stand: Z35
Customer Experience & Retention AI & Machine Learning (incl. Chatbots) Marketing & Communications Optimisation & Personalisation Technology
Cover image - Seen.io

Is your brand seen as personally valued by every customer?

Seen.io lets retailers deliver personalised, data-driven videos at scale by combining customer data with creative video.

Seen.io is the AIpowered video platform for retailers. We can automatically create and distribute millions of videos to segments or on a one-to-one level.
Our platform uses the data you already have, like name, purchase history, and loyalty status to deliver messages that feel personal at any scale.
The result is lower churn, higher repeat purchase, increase in customer lifetime value and lower campaign production costs. Plug into your existing CRM and go live fast.

By using Seen.io, retailers can expect:

Stronger loyalty and repeat purchase through relevant, 1:1 communication

Higher conversion without deeper discounts, driven by relevance over noise

Lower campaign costs and better ROI, with one template powering millions of unique videos

Enterprise-ready security and GDPR compliance, ISO 27001/27701 certified


What is Personalised Video?

"Personalised Video" refers to the process of personalising a video to meet the needs, preferences, or expectations of its individual viewer. This customisation uses information or data about the individual to improve relevancy and has the power to increase attention and engagement across multiple touch-points.

Find out more about what personalised video is, and how it helps businesses and organisations deliver greater satisfaction, loyalty, and profitability.


Address

Eagle House
50 Marshall Street
London
W1F 9BQ
United Kingdom

Video

Nespresso's Personalised Anniversary Video
Nespresso Greece faced the challenge of elevating customer loyalty in a competitive market where consumers are exposed to numerous loyalty programs. The goal was to develop a distinctive way to commun …
Coop Estonia's Personalised Retail Video
With the upcoming launch of a revamped customer loyalty program, Coop Estonia were looking for innovative ways to communicate personalized offers. SEEN's technology provided the perfect solution: indi …
Europris Personalised Birthday Video
Europris, a major retail store in Norway, looked to elevate its customer engagement by personalizing their communication. The first challenge was to deliver personalized birthday greetings at scale wi …
Increasing Data Quality Through Personalised Video
Kop & Kande wanted to celebrate their 40th anniversary by creating a WOW moment for their customers. They created personalized videos where each customer was met with a personal greeting and content b …
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