Sendbird

Stand: H35
Customer Experience & Retention Data & Analytics E-commerce & Omnichannel Retail Operations
Sendbird is the AI customer experience company. We provide the infrastructure that powers delight.ai – the branded AI concierge, and the Sendbird Communication Suite, the world’s #1 communication API platform. Together, they enable brands to deepen connection and deliver personal, trusted, and unforgettable customer experiences.

Trusted by 4,000+ leading apps—including DoorDash, Match Group, Noom, and Yahoo Sports—Sendbird powers over 7 billion conversations every month, offering exceptional reliability, security, and compliance that meet enterprise-level demands. Founded in 2013, Sendbird is backed by ICONIQ, SoftBank, Tiger Global and Y Combinator.

Address

SENDBIRD UK, LTD
5 New Street Square
London
EC4A 3TW
United Kingdom
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Products

Delight.ai

Delight.ai

Sendbird
Delight.ai is the branded AI concierge that helps every customer feel seen, remembered, and cared for. Powered by Sendbird, it combines memory, personalization, presence, and trust to deliver experien …
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    Video

    Introducing Trust OS by Sendbird: Enterprise infrastructure for responsible AI agents

    Introducing Trust OS by Sendbird: Enterprise infrastructure for responsible AI agents

    Sendbird
    The Foundation for Responsible AI Agents AI agents can only create business value when they act with agency. But more agency demands more trust, and most AI platforms aren’t built to handle that. Intr …
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    Meet Delight.ai - your Branded AI Concierge

    Meet Delight.ai - your Branded AI Concierge

    Sendbird
    Delight.ai is an AI concierge built to make customer conversations feel personal again. It remembers past interactions, keeps context across chat, SMS, email, and voice, and helps customers pick up an …
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