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Shipherd.ai
Stand: SU02
Customer Experience & Retention
Customer Insights & Analytics
Enterprise & Cloud Platforms (ERP, SaaS)
Retail Operations
Automation
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Where other platforms stop at the customer conversation, Shipherd goes further: filing carrier claims, managing Amazon and eBay compliance, and executing end-to-end resolution workflows across your operational systems — autonomously, and within your policy guardrails.
At onboarding, Shipherd ingests your historical ticket data to build your knowledge base and automation scenarios automatically. Your agents get AI assistance on complex cases. Routine tickets are resolved without them. CS leaders get 100% ticket coverage for performance and experience insights, not just the cases that hit a survey.
The result: a CS function that resolves more, costs less to run, and does not require headcount to scale.
Address
176 Franciscan RoadLondon
SW17 8HH
United Kingdom