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02 Apr 2024

Elevating Retail Experiences: Empowering Associates to Enrich Customer Interactions

Elevating Retail Experiences: Empowering Associates to Enrich Customer Interactions

Investigates how retailers are harnessing technology alongside training and supportive work environments to enhance the effectiveness of employees, understanding their crucial role in shaping customer experiences and overall store performance.

Zebra's 16th Annual Global Shopper Study shows that shoppers prefer options and have high expectations when it comes to technology. Retailers must invest in technology to deliver the shopping experience customers have come to expect. View the report here: https://www.zebra.com/gb/en/cpn/global-shopper-study.html#carousel-1c752eef89-item-e6b39a53ea-tabpanel

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