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Operating omnichannel retail at scale has grown increasingly complex in recent years, with trading data now feeding across mixed baskets, marketplaces and extended range platforms. To succeed, retail …
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After a much applauded transformation of their technology stack, Our apparel speaker and their team have spent a period “trading” in a new simpler environment. With fully integrated store and online s …
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This speaker has led the transformation journey at Currys to expand beyond the traditional product ranges, seizing all opportunities to push the boundaries of category and SKU to grow the business. H …
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A panel focused on trading—not about oversharing or protecting their own businesses, but about exploring the ways in which technology is impacting and influencing the trading operations and outcomes o …
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In retail, we’ve seen it all from the “gold build” days where tills were wrapped in cotton wool to vast sums spent “just in case” the comms went down. The arguments to retain this funding rather than …
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Every tech leader steps into an inherited landscape, sometimes a goldmine, other times a minefield. Sharing a lifetime of experience across retail and omnichannel tech, the theme of technical inherita …
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In the recent turbulent few years, some brands have managed to grow consistently and thoughtfully, expanding across all channels and into new territories. Maintaining growth in a challenging retail ec …
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Learning lessons from every peak trading season is imperative for staying competitive in a fast-moving market. Helena will reflect on 2024, analysing what worked, what didn’t, and the key fundamentals …
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Join David as he shares a front-line perspective on the evolution of customer loyalty in 2025, drawing from his experience at Papa Johns and previously at Starbucks, NHS, and Virgin Atlantic. He will …
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Jacqueline will review the last year of trading and examine the impact that rapid technology innovation is having upon reshaping teams across both store and online channels. The new dynamic of remote …
11:00
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Kate has spent her career in retail, from physical stores through eCommerce to omnichannel. Her move to Forest Holidays has challenged her perceptions of customer engagement, conversion, and experienc …
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After years of almost exponential growth, JD Sports' Architecture is being rapidly transformed. Across almost every part of the business the tooling, resourcing, processes and integrations are in play …
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The outdoor retail sector has often been described as chaotic and challenging, with pockets of brilliance alongside moments of disaster. Our speaker will take you through an ambitious and comprehensiv …
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When our speaker looked at the very best of eCommerce technology, he identified tools that could transform the holiday business. Trading variables like they were loyalty points made huge improvements …
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Jason, Chief Technology Officer at Beauty Pie, will explore how modern retail is evolving to meet value-driven, product-focused, and community-minded consumers. He’ll discuss how technology enables hy …
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In an increasingly competitive online marketplace, with new brands spinning up their online stores daily and the cost of acquisition increasing at double the rate of inflation, how do we create brand …
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