Inspiration, future thinking and practical advice

We searched far and wide to curate an incredible lineup filled with can't-miss sessions and unforgettable experiences designed to inspire, connect, and energise our amazing audience. 

 

Check out our 2026 programme tracks below:

Retail Media, AI & Data

With retail media providing a much-needed new revenue stream and AI evolving at the speed of lightning, this exciting track is for any retailer wanting to stay ahead of the pack and improve efficiency.  You’ll learn how to drive customer experience through building a retail media network from scratch and how to understand and measure the impact of retail media on bricks and mortar ROI, 

You’ll also find out what the move to agentic AI really means for retail,  which AI use-cases have made the biggest retail difference, how the shift to search through AI is impacting the landscape and how you can build a data-driven retail business that will truly drive market share. 

Return to Growth

Explore practical strategies for brands and retailers navigating the path back to momentum. Learn how to leverage every channel to attract and retain customers, focus your teams on high-value opportunities, and plan for AI tools that can deliver a competitive leap. Sessions also cover meeting customers where they are, trading effectively across platforms, and balancing new eCommerce initiatives with legacy systems.

Attendees will gain actionable insights on creating an effective trading calendar, promoting efficiently, and unlocking real commercial value. This track equips leaders with the tools and strategies needed to drive growth today while preparing for long-term success.

Loyalty, Customer Experience & Personalisation

With customers proving more promiscuous than ever, this essential track shows you how to drive loyalty through offering customers a more complete solution, assess how personalisation can be taken to the next level in-store to and how AI can be used to improve customer experience, profits and market share. 

You’ll also learn what customers actually want from a loyalty scheme in a challenging economy,  how to use personalisation as tool to shape your brand experience and how to capitalise on likely customer experience evolutions by 2030. 

 

 

 

 

Leadership, Cybersecurity & Economy

With cybersecurity and the economy making retail executives very nervous, this crucial track is a must attend for retailers wanting to protect their businesses and build strong, profitable leadership strategies.  You’ll learn how to navigate harsh economic headwinds whilst tackling consumer evolution, move your cybersecurity strategy to ‘not if but when’ and how to think outside the box when cutting costs. 

You’ll also find out what great retail leadership look like in times of uncertainty, how the government’s actions are impacting retail innovation and how to make cybersecurity and resilience a priority to your board and colleagues throughout your business. 

 

 

 


 

CONNECTED RETAIL

Connected Retail explores how to move beyond omnichannel to create seamless, integrated customer journeys across stores, online, and social platforms. Sessions cover leveraging data for AI-driven improvements, turning returns into loyalty opportunities, and orchestrating every channel with transparency.

Attendees will gain practical strategies to unify touchpoints, engage customers consistently, and drive loyalty in a fully connected retail landscape.
 

 

 

 

 

 

SUSTAINABILITY, SUPPLY CHAIN & INNOVATION

With sustainability remaining high on the customers’ agenda and innovation proving a key differentiator and much-needed cost-cutter, this track is unmissable for retailers who want to remain competitive.  You’ll learn how to integrate AI innovation into your supply chain to drive efficiency and customers engagement, use robots more effectively in warehouses for massive productivity gains and which key innovation lessons European retailers can learn from Asia and the US.  

You’ll also find out how retailers can turn product traceability into a real customer-facing value- add, how to communicate your sustainability credentials to your customers in a truly engaging way and how retailers can ensure innovation remains at the very heart of their company culture. 

READY TO VISIT?

Join us at the Retail Technology Show 2026 to get ideas, innovation and the latest retail technology solutions.

SECURE YOUR TICKET FOR 2026 (opens in a new tab)

VIEW 2025 SPEAKERS

Check out our line-up of industry experts and innovators who took to the stage in 2025. 


2025 Speakers (opens in a new tab)