Innovation Trail & Awards

CloZ is an agentic AI styling engine that integrates directly into e-commerce platforms to increase conversion rates, boost average order value, and reduce returns.

By automatically curating complete, fully shoppable looks from a retailer's entire catalogue, CloZ eliminates style uncertainty at the moment of purchase — the number one driver of cart abandonment.

Our AI understands customer intent and context in real time, transforming passive browsers into confident buyers while maximising exposure to longtail inventory that traditional navigation leaves undiscovered.

The result is a measurable impact on the metrics that matter most to retailers.

Duvo is an AI workforce built for the messy reality of retail operations. Retail teams waste hours bridging tools that don't talk - copy-pasting between ERP, supplier portals, email, spreadsheets, just to keep things moving.

Duvo closes this gap end-to-end, turning cross-system busywork into finished work with fewer errors and faster resolution - like recovering out-of-stocks, fixing promotion setup mistakes, and resolving delivery exceptions. Built by operators for operators: no code and no heavy IT integration projects needed. With approvals, verified write-backs, and an auditable proof pack for every case, teams go live in weeks, not quarters.

A Mobile Communication Platform, where shop-floor staff, area managers and leaders can be digitally connected into a single, unified team. This real-time connectivity enables performance, ensuring that employees gain instant access to managers, co-workers and critical enterprise systems.

At the core of the platform is TIVA (Theatro's Intelligent Virtual Assistant) — an AI voice assistant that allows team members to efficiently check inventory, communicate & serve customers. TIVA accelerates onboarding, enhances knowledge & improves workflows, contributing to better sales, productivity & customer satisfaction. Its ease of use and training resources also foster higher job satisfaction among teams.

Ocasta is a frontline operations platform that replaces guesswork with real-time knowledge and insight. It connects head office and frontline teams in one place — combining targeted operational comms, a searchable knowledgebase with microlearning, inspections and checklists, observation and coaching, and new starter onboarding — so every moment on the shop floor improves performance.

PervasID TrackMaster 3X is a next-generation, hands-free, always-on passive RFID solution delivering near-100% item accuracy and 1-metre location accuracy at scale in complex retail environments. Powered by patented distributed antenna technology, advanced signal processing, and AI-driven analytics, it provides real-time inventory visibility with no dead spots. TrackMaster 3X converts RFID data into actionable insights—including “money mapping” to optimise merchandising and increase sales in every square foot of the store—while improving stock accuracy, reducing shrink, and accelerating omnichannel fulfilment with measurable ROI within months.

MAI is a hands-free, AI-powered wearable companion worn on the back of the hand that supports frontline workers directly in their workflow. With its integrated AI voice assistant, MAI enables natural, speech-based interaction with systems and processes in real time—allowing workers to receive instructions, report issues, request support, and confirm tasks without interrupting their work. By combining ergonomic design, contextual information, and seamless system integration, MAI improves efficiency, reduces errors, and enhances safety in logistics, production, and retail environments.

Retail Advantage Insights builds on years of experience delivering intelligence across major retail and leisure environments, including King's Cross, Resorts World Birmingham, London Designer Outlet, and Bluewater. Through data-driven digitalisation, it has become a trusted solution for improving performance and communication between brands and landlords. By connecting teams to accurate, real-time insights, the platform supports both strategic and operational decisions. Market-leading heat maps, augmented analytics and visualisations are now enhanced with AI-powered enterprise functionality, enabling retailers to scale AI strategies securely and unlock greater value from their data.

Spatial Reality Display (SRD) technology delivers lifelike stereoscopic 3D without the need for glasses or headsets, redefining immersive visual displays. A high-speed vision sensor tracks eye movements with millisecond precision, while real-time processing renders smooth, accurate imagery. As viewers move, images pivot in sync, creating convincing depth and allowing users to see around objects and reveal hidden details. A micro-optical lens layer directs separate images to each eye on a bright 27-inch display, eliminating blur and crosstalk. By reducing reliance on physical prototypes and printed materials, SRD also supports more sustainable design and visual communication.

EdgeSense AI is Vusion's artificial-intelligence operating system for retail, powering one of the world's largest IoT and computer-vision networks. Built on Vusion's ultra-low-power Bluetooth® infrastructure, it connects more than 250 million endpoints globally, enabling digital shelf labels, AI cameras, and sensors to operate as one intelligent, energy-efficient network.

Deployed rapidly over the past 18 months, EdgeSense AI delivers real-time visibility and execution at the shelf edge by synchronising pricing, product, inventory, and vision data. The platform helps retailers automate pricing compliance, optimise merchandising, improve inventory accuracy, enhance omnichannel fulfilment, reduce loss, and drive smarter, more efficient store operations at global scale.

What if every update you sent actually got done?

YOOBIC is the mobile-first, DFS Group 'Hub' that turns retail communication into retail execution....bringing news, knowledge (policies and procedures), communities, and trackable tasks into one place. At DFS Group (4,700 colleagues), the Hub reached 67% active usage in eight weeks (up from 35% on Workplace by Meta) and delivered 97% task compliance in the DFS brand. This was real lateral thinking, real innovation, and REAL IMPACT!