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- Unifying Disconnected Silos: Learn how JYSK moved away from fragmented visibility where video and POS data lived in silos, creating a single, intelligent view across 2,000+ stores.
- AI-Driven Risk Detection: Discover how to use AI for the physical world to cut through the noise, distinguishing real security risks and fraud from routine daily activity.
- Eliminating Manual Reviews: See how JYSK overcame the challenge of overwhelmed teams and manual video retrieval by automating alerts and workflows to speed up response times.
- Context-Rich Intelligence: Understand why connecting operational data with video provides the necessary context to turn raw activity into actionable business insights.
- Scaling Performance without Adding Headcount: Explore how cloud-based visibility allows lean teams to act with confidence across thousands of locations, improving performance and reducing shrink.
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In 2026, retail is moving beyond the "chatbot" era and into the age of Agentic AI. For retailers, this means autonomous supply chains that reroute themselves and hyper-personalized customer journeys that feel like magic. But how do you orchestrate these "agents" at scale without getting locked into a single cloud or losing control of your data?
Join Red Hat as we explore the "open" foundation for retail innovation. We will showcase how Red Hat can enable retailers to process data where it lives—in the store, the warehouse, and the cloud.
We will demonstrate how a hybrid cloud strategy allows you to build once and deploy anywhere—whether it’s a predictive command center in the cloud or real-time computer vision at the store edge. Discover how to turn AI volatility into a competitive advantage using an open-source framework built for transparency, security, and scale.
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This session is tailored for retailers involved in planning across finance, merchandising and supply chain.
- Hear how a single planning platform can make an impact across the business and ultimately improve the overall customer experience
- Learn how agile scenario modelling and continuous forecasting can appease the inventory distortion challenge
- See a demonstration of ‘Next-Generation Retail Planning’ using Board
- Learn how to break down operational planning silos using a single platform
- Putting it into practice. Hear retailer case studies.
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Data has become one of the most critical assets in modern organisations, but only when it is unified, trusted and usable. In complex, multi-division businesses, data often sits across multiple cloud p …Sponsored by:
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Sustainability in grocery isn't just an ethical choice — it’s a massive commercial opportunity. This 30-minute session explores how retailers can eliminate food waste while strengthening margins and c …Sponsored by:
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Agentic commerce is generating headlines. But what about the infrastructure behind it?
Right now, foundational decisions are being made about how agentic commerce works: which protocols become standard, who holds the payment relationship, and who owns the data. These aren't just technical decisions; they're commercial ones. And it’s essential that retailers’ needs are taken into consideration.
Drawing on conversations with more than 100 global merchants, Nicole Olbe will focus on what actually matters for retailers across EMEA right now: The infrastructure realities that will determine who controls the customer relationship when agentic commerce scales.
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Turn the POS moment (receipt, shelf edge, packaging) into a frictionless scan‑to‑chat experience – no app download required. Make anonymous shoppers known and addressable in 7 seconds by capturing con …Sponsored by:
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Attendees will gain insight into how Boots, the leading pharmacy-led health and beauty retailer operating thousands of stores across the United Kingdom, transformed its forecasting and inventory plann …Sponsored by:
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Hear real-world strategies for pivoting operations, improving resilience, and maintaining customer service levels despite volatility.
- Learn how leading retailers and suppliers across the UK and Europe are responding to ongoing market disruptions and emerging supply chain pressures.
- Discover how cross‑functional collaboration and real-time data are enabling faster, smarter supply chain decisions across the retail ecosystem.
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Discover how retail AI tools are expanding rapidly across operations—from chatbots to inventory optimization—creating risks that traditional governance can't address. Learn practical strategies for tr …Sponsored by:
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The Evolving Customer Journey - Trends and Implications How this is shaped by evolving preferences and customer expectations for convenience and personalisation. The implications of this for retailers …Sponsored by:
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Brick‑and‑mortar stores are rapidly embracing solutions and payment mean from the digital world to deliver more seamless, personalized customer experiences and offer choices to consumers. Stablecoins …Sponsored by:
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Retailers are sitting on a goldmine of data and best practices, but the gap between strategy and store-level execution is costing them margin every single day. In this session, YOOBIC shows how AI is closing that gap across three practical, high-impact use cases that are live in stores right now, including how Hugo Boss achieved a 3.2% uplift in store sales.Sponsored by:
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Retail leaders hold ambitious visions for growth, customer experience and workforce efficiency. But these strategies can break down at the shop level when there's poor communication, a lack of alignme …Sponsored by:
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In catering and service environments, the ability to communicate quickly, execute consistently, and maintain operational confidence across dispersed frontline teams is critical. As part of its digital …Sponsored by:
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Footasylum has delivered a standout year in retail — expanding into new regions, replicating the flagship London store through new stores and upsizes, and evolving its store operations to support rapid growth. In this session, Shannon Osman, Head of Retail at Footasylum, will share how the brand is turning store experience into a competitive advantage. From aligning frontline teams to enabling consistent execution at scale, Footasylum has focused on strengthening both customer and employee experience to drive measurable business results.Sponsored by:
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Hear how Smyths Toys supports millions of customers all year round and scales up during peak trading with reliable, high-performance in-store systems
• Enabling a consistent and positive shopping journey across stores, online and seven international markets
• Empowering colleagues, including thousands of seasonal staff , with intuitive, easy-to-learn in-store technology, from front end to mobile on the aisle
• Using real-time inventory visibility to improve availability, confidence in selling and customer satisfaction
• Leveraging system openness and APIs to offer new services without long development cycles
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See how 7learnings technology allows retailers to move past static pricing, instead using machine learning to automatically adjust to market trends, stock levels, and competitor moves in real-time.
- Move from manual, "set-and-forget" pricing to an autonomous system that reacts instantly to market shifts and competitor moves.
- Discover how 7learnings technology identifies the most profitable price for every item in real-time, balancing stock levels with margin protection.
- See how MandM Direct replaced manual spreadsheets with a predictive engine that automates thousands of daily pricing decisions with precision.Sponsored by:
