2026 Speakers

Grace Beverley

Founder, TALA, SHREDDY, The Productivity Method & Retrograde

Daniel Gebler

Founder, Picnic

David Clark

Chief Customer Officer, Frasers Group

Rob Elsey

Group Chief Digital & Information Officer, Co-operative Group

Ryan den Rooijen

Managing Director of AI & Monetisation, Currys plc

Jamie Kristow

CEO, Cotswold Outdoor Group

Shaoming Yang

Senior Vice President, DingDong Fresh

Dean Kramer

Chief Services Officers, Currys plc

Helen Dickinson OBE

Chief Executive Officer, BRC

Chris Brook-Carter

Chief Executive Officer, Retail Trust

Richard Lim

Chief Executive Officer, Retail Economics

Martin Newman

Consumer Champion & Founder, Customer First Group

Kate Hardcastle MBE

The Customer Whisperer & Broadcaster, Hardcastle Collective 

Nikki Baird

Vice President of Strategy & Product , Aptos Retail