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Stream
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Theatre B7 mins
- LOSS PREVENTION, SECURITY & PAYMENTS
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Theatre B3 mins
- LOSS PREVENTION, SECURITY & PAYMENTS
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Theatre B30 mins
- LOSS PREVENTION, SECURITY & PAYMENTS
- The role of the Retail Crime Action Plan in improving the police response to retail crime
- Building a crime prevention strategy that truly protects your organisation, its colleagues and bottom line
- Evaluating which technology innovations offer you the best ROI in the face of increased theft
- Collaborating with the police, legislators and other retailers to maximise the impact of your shrinkage initiatives
- Assessing how we can ensure offenders are brought to justice
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Theatre B30 mins
- LOSS PREVENTION, SECURITY & PAYMENTS
The interviewer will ask the interviewee some of the following questions as well as asking the audience to ask some questions of their own:
- Which new areas of risk will loss prevention executives be focusing on in 2027 that they do not today?
- Which new technology innovations will be essential for loss prevention staff over the next three years?
- How can loss prevention executives deliver more bottom- line benefit by 2027?
- How will the loss prevention role change by 2027 to reflect a more omnichannel marketplace?
- How will AI impact the loss prevention function by 2027?
- How will loss prevention need to engage with other business functions over the next three years?
- What will the career path for the loss prevention executive look like in 2027 and should we be looking at new alternative job titles?
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Theatre B30 mins
- LOSS PREVENTION, SECURITY & PAYMENTS
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Theatre B30 mins
- LOSS PREVENTION, SECURITY & PAYMENTS
- Understanding what embedded finance and banking-as-a-service means for a retailer’s payment and checkout strategy and what the ROI looks like
- Ensuring your embedded finance strategy focuses on loyalty, conversion and acquisition at checkout
- Importance of marketing financial services in the correct way to increase user adoption
- Understanding how Currys' customer needs are changing and how embedded finance can improve omnichannel customer experience
- Evaluating the benefits Currys have achieved and how this will develop
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Theatre B5 mins
- LOSS PREVENTION, SECURITY & PAYMENTS
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Theatre B30 mins
- LOSS PREVENTION, SECURITY & PAYMENTS
The interviewer will ask the interviewee some of the following questions as well as asking the audience to ask some questions of their own:
- What do omnichannel shoppers really want from Kingfisher regarding their payments experience?
- What are some of the biggest opportunities Kingfisher are looking at from a strategic and tactical payments level?
- What are you seeing out in the payments industry that merchants should be taking notice of?
- What key observations have you made having moved from the payments provider side to merchant side?
- What would you say are the biggest risks to merchants today in relation to payments?
- What do you think the payments experience at Kingfisher looks like in 10 years?
- How will the payment landscape evolve over the next few years and what is Kingfisher doing to capitalise on it?
- What would you say to any merchants here who today don’t have any dedicated payments teams or expertise within the business?
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Theatre B30 mins
- LOSS PREVENTION, SECURITY & PAYMENTS
- Why should retailers take community engagement strategies seriously during periods of challenging trading?
- How can you differentiate in an era of purpose-led retail and B Corp growth?
- How can collaboration with your payments provider add value to your customer journey / proposition?
- What do colleagues expect from their employers – and can payments technology provide an answer?
- Which customer / community solutions provide greatest value and ROI for retailers?
- How can micro-donations provide a solution for challenges with customer and colleague loyalty?
- What aspects are most critical to a successful micro-donation implementation?
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Theatre B30 mins
- LOSS PREVENTION, SECURITY & PAYMENTS
- The disintermediation of the payments service provider will create new opportunities
- Established companies in the US, and Europe have already proven the validity of the vertically integrated platform
- For innovation to occur, payments companies need to look beyond just processing payments
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Theatre B45 mins
- LOSS PREVENTION, SECURITY & PAYMENTS
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What payment methods should retailers be offering both in store and online in 2024?
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How can retailers approach meeting their customers' high payment expectations currently?
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What is the best way to remove friction from the customer payment experience in 2024?
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What innovations have retailers seen in the last year within self-checkout and just walk out payment technology?
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How important is buy now pay later within the retailer's payment strategy of 2024?
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What developments have we seen in mobile payment in store in the last year?
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What differences are we seeing in the payment habits of younger shoppers in 2024?
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How important are cryptocurrencies to a retailer’s current payment strategy?
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What developments have retailers seen in the last year to minimise payment fraud?
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What approach should retailers take in 2024 towards payment orchestration?
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Theatre B10 mins
- LOSS PREVENTION, SECURITY & PAYMENTS