Senior Retail Leaders Networking - 9:00AM (For members only)

Fireside Chat: 'The End of Disconnected Retail' - 11:00AM

with:

• Richard Lallo, Group Head of Customer Marketing, Frasers Group
• Lynn Ritson, Global Digital Director, Dr. Martens
• In partnership with XCM and Voyado

'Lunch with Intent' Ecommerce Intent Session - 13:30PM

with:

• David Mannheim, CEO, Made with Intent.
• Jackie Barnett from M and M Direct.

VIP Floor Tour of the Top 10 stands (Industry leaders only) - 14:30PM

• Join a curated tour of the show floor and discover ten standout exhibitors and innovations in the company of fellow senior retail leaders with Toby Pickard from IGD.

Champagne Bar & BIG Retail Party - 16:00PM!

• Continue the conversation after a busy day on the show floor and celebrate with us!

Agentic Commerce: 'Rethinking Retail in an Agentic World' - 11:00AM

With guest speaker:

• David Clark, Chief Customer Officer, Frasers Group

Retail Legends Panel: Human Side of Transformation - 14:00PM

• A discussion on how retail businesses can successfully lead transformation by balancing people, process and innovation.

With guest speakers:

• Paula Bobbett, Chief Digital & Data Officer, Boots
• Steve Masterton, Digital Director, John Lewis
• Simone Williams, Chief Digital Officer, COS

The Journey to Omnichannel Success with Screwfix - 14:45PM

• Hear how Screwfix has approached omnichannel growth, customer experience and digital innovation.

With guest speaker:

• Nick Burton, Chief Information Officer, Screwfix