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10:10
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A doozy of a session to kick-off Day Two. Both our speakers are experienced in complex online implementation programs for large and ambitious retailers, but Shopify is relatively new to complex Omnich …
10:50
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In order to execute high quality Retail at scale in 2026, the technology teams have to focus on a blend of housekeeping and innovation. Matt will talk about the data requirements going forward at JD S …
11:30
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Frankie's second startup Pott'd is growing rapidly. He is bootstrapped through choice, but focused on experimentation, key hard metrics and building a team of high performing people around him who ca …
12:10
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The jargon of loyalty is heavy on digital. We often debate where "promotion" stops and loyalty starts, where "experiences" deliver a more loyal customer versus where they display truly fickle behaviou …
13:15
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Currys have built a reputation for executing "Peak" with great success. Black Friday and Cyber Monday are such a pinchpoint in the year for their core categories that years ago the teams knew they had …
13:55
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Our hobbies and passions have spent 5 years in turmoil, and the sector that services S&O has reeled from both hypergrowth and contraction in that time. We debate the return to normal for the sector an …
14:35
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Starting a D2C brand is the easy part it seems, and early growth also. D2C at scale is tough, with unpredictable demand, passionate customers, brand oportunities and a set of challenges that nobody co …
15:15
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A panel featuring brands from very different sectors and revenue models, all with a strong subscription business. They’ll chat about how they optimise subscription, membership and community alongside …
16:00