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The Human Side of Change Transformation A discussion on how retail businesses can successfully lead transformation by balancing people, process and innovation.
09:00
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Start the programme with an exclusive breakfast session created for Future of Retail LIVE members, setting the tone for two days of insight, networking and collaboration. (For Members ONLY)
11:00
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Join focused workshop discussions exploring key themes across retail, including: Retail media, Loyalty, Customer experience, AI, Digital product, Transformation
13:00
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A hosted lunch bringing together industry leaders for valuable conversation, keynote insight and expert perspectives.
14:15
14:30
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Join a curated tour of the show floor and discover ten standout exhibitors and innovations in the company of fellow senior retail leaders.
16:00
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Continue the conversation and celebrate with us after a busy day on the show floor at the RTS Champagne Bar & BIG Retail Party.
11:00
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Hear insights from XCM and Voyado on shaping loyalty within retail, with guest speaker: David Clark, Former COO, Frasers Group
13:00
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A second opportunity to join our curated show floor tour, highlighting some of the most exciting innovations and standout suppliers at the event.
14:30
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The Human Side of Change Transformation A discussion on how retail businesses can successfully lead transformation by balancing people, process and innovation.