Co-op was caught in the jaws of a demand-resource squeeze and needed a solution that would enable it to effectively mobilise its contact centre team to work from home.
How IPI can help bring your customer service game to new heights through personalisation, self service, cloud solutions, scalability, intelligent routing, real time analytics, security and compliance.
Legion WFM empowers hourly employees with gig-like schedule flexibility, modern self-service tools, and instant access to earned wages and helps businesses recruit and retain hourly employees.
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